S H I P P I N G / R E T U R N S
Shipping Policy
All shipping is free within the continental U.S. International Shipping will be calculated at checkout.
All standard shipping orders are sent via UPS Mail within 3 business days of placing the order (exceptions may occur). We typically ship Monday through Friday. An email from info@JnLprojects.com with a tracking number will be sent to you. Please allow up to 48 hours for the tracking to update.
International Shipping Policy
All international purchases will be shipped within 3 business days of placing the order (exceptions may occur). International packages generally arrive within 14–28 business days after being shipped. You will receive an email from info@JnLprojects.com with a tracking number. All custom duties, taxes, VATs, and fees are the sole responsibility of the customer. Please contact a local post office for further information concerning custom duties, vats, or fees. Please note: Delays may occur due to customs and inspection.
Return Policy
URBAN ARTWEAR will gladly accept returns and exchanges under the following conditions:
• Merchandise is unworn, unwashed, tags attached and in original condition.
• Merchandise returned within 14 days of receiving your order.
• All Sale Item sales are final.
How to Return Online Orders
Complete the return portion of your packing slip (or confirmation order email) and send back to us with your merchandise. If you no longer have your packing slip you may write your order number on a piece of paper.
MAIL RETURNS TO:
J&L Projects
Returns Department
P.O. Box 376
San Pedro, CA 90733
Please Note
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Return shipping is the customer's responsibility — for both U.S. and international returns.
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URBAN ARTWEAR will not be held responsible for any lost or damaged returned packages. We recommend keeping a record of your tracking number and insuring your return.
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Please allow up to 10 days for the return to be processed. You will receive an email acknowledging our receipt of your return.
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Refunds will be processed via the original form of payment.
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Shipping costs will not be refunded.
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Please join us in our efforts to reduce waste and send your return in its original packaging.
Feel free to e-mail us at info@jnlprojects.com if you have any questions regarding our return policies.